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Website Privacy Policy

Introduction

Acute Pain Therapies (“APT,” “we,” “us,” or “our”) operates the website located at https://acutepaintherapies.com (the “Website”).

This Website Privacy Policy describes how we collect, use, share, and protect information obtained through the Website.

This policy applies only to information collected through the Website. It does not replace or modify our HIPAA Notice of Privacy Practices, which governs the use and disclosure of protected health information created or maintained in connection with your treatment and care.

Washington residents and consumers whose health data is collected in Washington may have specific rights under the Washington My Health My Data Act (RCW 19.373) with respect to certain health-related information collected through this Website. Please see our separate Consumer Health Data Privacy Policy (available on our Website) for additional details.

We do not sell personal information or consumer health data.

Information We Collect

Information You Provide

You may voluntarily submit information through Website forms, including forms for new-patient inquiries, treatment referrals, consultation requests, general messages, medical record uploads, and authorizations for the release of protected health information.

Depending on the form and the information you choose to provide, categories of information may include:

  • Name and contact details
  • Date of birth
  • Pain conditions, symptoms, and treatment preferences or interests
  • Medical history, diagnoses, medications, and allergies
  • Family medical history
  • Insurance details (for care coordination purposes only)
  • Uploaded medical records or files
  • Specific consents related to sensitive health information

You are not required to submit information through the Website. Any information provided is submitted voluntarily.

Automatically Collected Technical Information

When you visit the Website, our hosting infrastructure and security systems may automatically collect certain technical information for security and operational purposes. This may include:

  • IP address
  • Browser and device type
  • Pages or content requested on the Website (for example, URLs accessed)
  • Date and time of visit
  • Referring URL

We do not use third-party advertising pixels, remarketing tools, or similar technologies for advertising or marketing-based behavioral tracking on the Website. Any technical information collected automatically is used for security, fraud prevention, and site operations.

How We Use Information

Information collected through the Website may be used to:

  • Respond to inquiries and messages
  • Process consultation and new-patient submissions
  • Coordinate care when applicable
  • Process authorizations
  • Maintain Website security and functionality
  • Comply with legal obligations

Cookies and Embedded Content

The Website does not use advertising cookies or remarketing technologies.

Certain pages may include embedded third-party content or functionality. Those providers may collect information according to their own privacy policies.

Information Sharing

We do not sell personal information or consumer health data.

We may share information collected through the Website with:

  • Service providers that assist with website hosting, form processing, and related technical operations
  • Government authorities or others when required or permitted by applicable law

Service providers are authorized to use information only as necessary to perform services on our behalf.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Data Retention

We retain information collected through the Website only for as long as reasonably necessary to fulfill the purposes described in this policy, to comply with applicable legal, regulatory, or professional obligations, and to maintain the security and integrity of our systems. Information is securely deleted or disposed of when it is no longer required for these purposes.

Your Privacy Rights

Washington residents and consumers whose consumer health data is collected in Washington have specific rights under the Washington My Health My Data Act (RCW 19.373), including the right to:

  • Confirm whether we are collecting your consumer health data and request access to it
  • Request deletion of consumer health data
  • Withdraw consent to the collection or sharing of consumer health data (where applicable)

For a full description of those rights and how to exercise them, please see our Consumer Health Data Privacy Policy.

To submit a privacy-related request, please contact us using the information provided below. We will verify your identity before processing your request and will respond within the time period required by applicable law.

If we deny a request, we will provide a written explanation. You may appeal by contacting us in writing. We will respond to any appeal within the time period required by applicable law. If your appeal is denied, we will provide information on how you may contact the Washington State Attorney General’s Office to file a complaint.

We do not discriminate against individuals for exercising applicable privacy rights.

Children’s Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Website Privacy Policy from time to time. When changes are made, the effective date below will be updated.

Contact Information

Acute Pain Therapies
13033 Bel-Red Rd, Suite 120
Bellevue, Washington 98005

Phone: (425) 440-3351

Effective Date: February 17, 2026